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Voxify Executives to Present Workshops on Speech Self-Service Solutions at SpeechTEK Conference
Workshops Will Deliver Case Studies, Demonstrations and
Best Practices in the Travel, Hospitality and Retail Industries
Alameda, CA, January 30, 2006 - Voxify, the first company to create Automated Agents with the conversational skills to handle advanced customer service calls, today announced that two of its executives - Voxify's CEO, Adeeb Shanaa and CTO, Amit Desai, - will present workshops for the Travel, Hospitality and Retail industries at the SpeechTEK West conference, January 30, 2006 in San Francisco.
The conference, designed to assist business and technology executives in exploring and identifying trends in speech technology, will provide information and tools to help attendees assess and identify solutions for their customer self-service needs. Presentations, workshops and panel discussions will focus on best practices in deploying speech solutions along with case studies from companies that have successfully deployed speech applications to increase revenues and reduce costs.
The Voxify workshops, each focused on a different vertical industry, will offer in-depth discussions of needs, solutions, and experiences of companies in those segments including case studies and demonstrations of applications developed by some of Voxify's industry leading customers. The workshops will be presented concurrently on Monday, January 30, 2006, 9:45 AM - 12:30 PM.
"Voxify's award winning Speech Self-Service solutions have a proven track record of providing significant value to a broad range of companies across the Retail, Hospitality and Travel industries including Hammacher Schlemmer, Wyndham Hotels and Continental Airlines,” said Shanaa. "We're excited at the opportunity to share these customer successes and the industry best practices that we've developed with the SpeechTEK attendees."
About Voxify
Voxify is the first company to create automated call center agents with the conversational skills to handle advanced customer service calls. Powered by the company's patented Voxify Conversation Engine, Voxify Automated Agents model the intelligence and personality of a trained live agent, allowing them to engage callers in sophisticated dialogue to perform advanced customer service functions, such as reservations, call routing, and account requests. Voxify Automated Agents are taking calls today for market leaders such as Continental Airlines, Wyndham International and Hammacher Schlemmer, helping them to be more responsive to their customers while delivering new services, closing more sales, and handling unplanned call volumes without hiring additional staff. Voxify headquarters are in Alameda, CA. For more information, call 510 545 5000 or visit www.voxify.com.
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