Convergys is a Voxify reseller focusing on serving the direct response market. As an expert in customer service for direct response, they recognize the advantage that hosted self-service for the phone brings to these lucrative but frequently unpredictable promotions.

Convergys Corporation is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products. Headquartered in Cincinnati, Ohio, Convergys has more than 62,000 employees in 67 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia.

Echopass is a Voxify reseller that provides IVR (DTMF and speech) self service applications for your customers to answer questions on their own. Many Echopass customers combine self service applications with live agents to provide additional choice for their customers. All applications are hosted by Echopass in our SAS70 certified network operations center.

Echopass Corporation is the #1 provider of hosted contact center services to the enterprise market, delivered through its unique EchoSystem™ Service Integration Platform.  Only Echopass delivers the promise of On-Demand, Always On, Guaranteed, and End-to-End solutions that are both affordable and fully integrated with clients’ existing customer contact applications and voice or data technologies. Echopass managed solutions are quick to deploy, easy to use, flexible, and require no capital investment or ongoing maintenance. Privately-held Echopass, backed by venture capital firms Canaan Partners and New Enterprise Associates, is a recipient of numerous industry awards for innovation and customer service, including the Red Herring Top 100 Companies award.

EDS has made Voxify part of their Customer Self-Service (CSS) offering, bringing Voxify's speech applications and their proven speech hosting service to their clients in the manufacturing, financial services, healthcare, communications, energy, transportation, and consumer and retail industries.

EDS' Customer Self-Service is a managed, hosted service focused on interactive voice response (IVR) and speech recognition enabling enterprises to provide self-service capabilities for delivering customer support, completing customer transactions and providing content-rich information. CSS facilitates enterprises with significant call volumes to migrate expensive live agent customer contacts to a lower cost, customer-friendly, speech recognition system that recognizes the caller's spoken words.

Genesys resells Voxify speech self-service applications in concert with the Genesys Dynamic Contact Center and Outbound Calling offerings, allowing Genesys customers to instantly route and handle calls, proactively contact customers, and reduce call center costs.

Genesys, an Alcatel company, is 100 percent focused on software for contact centers. Leading companies in the Global 2000 and Fortune 1000 use Genesys to deliver interactions that drive better business. With 3,000 customers in 80 countries, Genesys directs more than 100 million customer interactions every day. Sophisticated routing and reporting across voice, e-mail, documents and Web interactions, coupled with integrated self service, (including the VoiceGenie and GVP VoiceXML platforms) ensure that customers are quickly connected to the right resource - the first time.




RightNow uses Voxify's Automated Agents and Genesys's contact center software in conjunction with its CRM software suite to provide customers with complete solutions that enhance the customer experience.

RightNow Technologies delivers on demand CRM solutions advancing customer experiences with lower cost and higher satisfaction, via self-service, field teams, and contact centers. The RightNow next generation sales, marketing and service suite includes voice, web, email, chat, surveys and offer management. Available in over 30 languages, RightNow is deployed in 1,800+ corporations and government organizations worldwide. RightNow is headquartered in Bozeman, MT, USA. NASDAQ: RNOW www.rightnow.com.

Telstra is a Voxify reseller and hosting partner offering Voxify's self-service solutions to their clients in the Travel, Hospitality, Utility and Entertainment industries.

Telstra is Australia's leading telecommunications and information services company, with one of the best known brands in the country. The company offers a full range of services and competes in all telecommunications markets throughout Australia, providing more than 9.86 million Australian fixed line and more than 8.9 million mobile services.