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The Order Taking Agent for the Catalog industry is pre-trained to take inbound calls to make purchases. The Order Taking Agent can take credit card numbers, perform a match on name and address based on a U.S. database, and complete the purchase. The Shopping Agent and Order Taking Agent can be used together to offer a complete self-service solution for the Catalog industry.
Sign in Customer
Locates shipping and payment information on file for returning customers.
Take Order
Completes order and credit card payment.
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“With Voxify, we are achieving upward of 75% cost savings vs. an outsourced cost. That obviously excites us at the bottom line.”
Mark Lewis
Call Center Management
Hammacher Schlemmer
Audio Demos
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