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The Shopping Agent for the Catalog industry is pre-trained to take inbound calls to shop for items, select sizes, colors, or product variations, and obtain prices and availability. The Shopping Agent and the Order Taking Agent can be used together to offer a complete self-service solution for the Catalog industry.
Shop
Helps customers find items they're looking for, by name, ID, category. Can select sizes, colors, and other product variations.
Choose
Collects requested item attributes and checks for availability and pricing.
Up-Sell
Offers new promotions or additional discounts.
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"We chose Voxify because we never compromise on quality. Our customers come to us not only for the best products but also the best experience, and so we apply a very high standard to all of our automated service systems. Voxify was the only speech-driven system that met all of our requirements."
Don Rogers
VP Operations
Hammacher Schlemmer
Audio Demos
Downloads
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