The Promotion Order Agent for the Direct Response industry is pre-trained to take high numbers of inbound calls in response to promotions. The Promotion Order Agent can take calls for orders on products for product launches or any type of promotion. The Promotion Order Agent can take credit card numbers, perform a match on name and address based on a U.S. database, and complete the purchase. The Promotion Order Agent can up-sell customers with additional products and services.

Direct response promotions generate high call spikes in short periods of time. Voxify Automated Agents are offered as a Hosted Managed Service and can easily handle instantaneous call spikes without having to put callers in long hold queues or lose callers with busy signals.

Take Order  
Completes order and takes credit card payment.

Up-sell
Offers up-sell of products and services.

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