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The Confirmation Agent for the Entertainment industry is pre-trained to take inbound calls to complete reservations and process credit card information. The Confirmation Agent identifies a reservation by an alpha-numeric confirmation number or other combination of information. The Confirmation Agent can also confirm the reservation and provide additional details.
Locate Ticketholder Reservation
Locates ticket holder reservation by confirmation code or other ticket details.
Give Details
Confirms reservation and presents details.
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“Voxify is known in the market for its quick ramp up in customers and its continued traction in the market. In 2006, Voxify deployed over 50 speech applications, an increase of 200% over 2005."
Daniel Hong
Lead Analyst
Voice Business
Datamonitor
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