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The Service Interruption Agent for the Entertainment industry is pre-trained to take inbound calls and collection details on service interruptions for entertainment and media services. For example, if a customer did not receive the latest issue of a publication the Service Interruption Agent could be called.
Did not Receive Issue Report
Collects details about service interruptions such as did not receive last issue.
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“Voxify should be considered as an attractive option for companies that want reasonable cost, rapid deployments of speech applications that align with Voxify's extensive portfolio of vertical industry solutions.”
Elizabeth Herrell
Analyst
Forrester
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