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The Credit Card Agent for the Financial Services industry is pre-trained to take inbound calls to take credit increase requests, additional card requests, report lost card, and cancel card.
Verify Customer
Collects and verifies customer information against account record including name, account number, and security information.
Request Credit Increase
Takes requests and processes against company business rules.
Request Additional Card
Takes request, collects new card holder details, and processes request against company business rules.
Report Lost Card
Collects lost card details, confirms protection policy with customer, cancels card, and issues new card.
Cancel Card
Takes request and processes against company business rules.
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"Voxify should be considered as an attractive option for companies that want reasonable cost, rapid deployments of speech applications that align with Voxify's extensive portfolio of vertical industry solutions.”
Elizabeth Herrell
Analyst
Forrester
Downloads
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