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The Flight Status Agent for the Travel industry is pre-trained to take inbound calls for airline flight information. For the airline industry, this call type is often called "FLIFO" (flight information). The Flight Status Agent offers a self-service solution for obtaining up-to-the minute information on flights.
Voxify has a strategic partnership with OAG, a global content management company specializing in travel and transport. OAG is best known for its airline schedules database which holds flight details for 1,000 airlines and more than 3,500 airports. Voxify has access to real-time, worldwide flight information that it can provide to travel and hospitality customers through Automated Agents, such as the Flight Status Agent.
Find flight
Locates flights by flight number or city and schedule.
Give status
Presents current flight status, schedule changes, and other information for single or multi-leg flights.
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"Voxify's Flight Information Automated Agent provides the best mechanism for distributing flight information to travelers around the world, through a medium that couldn't be more ubiquitous: the telephone."
Isobel McKenna
Director of Strategic Alliances
OAG
Audio Demos
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